Shopping Guarantee

Floren.com's Safe Shopping Guarantee

None of our customers has reported fraudulent use of a credit or debit card as a result of purchases made with us. We are so confident about the transaction security we offer on our website that we back every purchase with a security guarantee.

Our secure server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00.

If your bank or card issuer holds you liable, Floren.com will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at Floren.com while using the secure server.

A Few Important Notes:

This guarantee only applies to credit or debit card purchases made using Floren.com's secure server. This guarantee covers a maximum liability of £50.00.

In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.